Frequently Asked Questions

Is Acne Cargo right for me?

Yes! Acne Cargo is designed to combat acne in teens and adults. When formulating Acne Cargo we kept those with a busy lifestyle in mind. Our simple 2-step system is easy to use for anyone 12 years of age and older.

If I have sensitive skin can I still use Acne Cargo?

Of course! We kept you in mind and created a set just for sensitive-skin. Just be sure to choose the sensitive-skin option on our webpage.

What comes with my Acne Cargo subscription?

The Wash is a non-foaming and clinically proven to reduce 99.9% of irritating surface bacteria in less than 1 minute. This soft-acting cleanser thoroughly yet gently cleanses and exfoliates oily & problem-prone skin as it helps to manage excess sebum (oil).

The Cream- a revolutionary acne cream infused with hemp oil that banishes breakouts and acne bacteria from the skin. It penetrates deep down in pores to prevent and kill acne bacteria that cause pimples, scars, and spots. It’s fast action unique formula will leave you with results in 1-3 days.

And that’s not all; we will also throw in a mystery item each month to show our appreciation for your dedication. It could be anything, so get ready to be surprised.

How long will it take to see my results with Acne Cargo?

Results will be seen in as little as 48 hours. In clinical trials our clients have seen drastic changes in just 2 weeks! We realize that acne is hormonal and can appear again due to stress, genetics, or hormonal factors, but relax; Acne Cargo is here to bring your skin back to normal.

When does Acne Cargo ship?

Acne Cargo will ship on or around the 1st of each month. You will be notified by email with a tracking number once your Acne Cargo ships.

How is Acne Cargo different than the leading acne-treatment brands on the market?

Acne Cargo is proudly blended with hemp seed oil to effectively fight acne bacteria while keeping your skin calm. Hemp is proven to bring down overall redness and visible inflammation as well as reducing active acne in a relatively short period of time. Acne Cargo also uses pure ingredients that are safe to use on the skin without the side effects of harsh chemicals used in other over-the-counter acne products.

Is hemp seed oil legal to use in all 50 states?

According to, “Also in the lawful category are personal care products that contain oil from sterilized cannabis seeds, such as soaps, lotions, and shampoos.” The hemp seed oil used in Acne Cargo is 100% legal, so rest assure that you will be safe from any drug test you may have to take in your workplace.

What are the benefits of hemp in Acne Cargo?

It has a comedogenic rating of zero, meaning that it has zero chance of breaking you out or clogging your pores. Mix this with our pure, natural ingredients, and you get an acne system that will clear your unwanted acne fast. It is also free of any acids harmful to your skin.

My skin is starting to get dry, is this normal?

Minimal dryness and irritation may occur due to the percentage of benzoyl peroxide. If dryness occurs do not use any moisturizers, this will cause you to break out. Simply wash with water until dryness subdues then continue your Acne Cargo regiment twice a day, morning and night.

Does Acne Cargo test on animals?

Absolutely not! Acne Cargo is not tested on animals.

My breakouts are gone, what can I do for maintenance?

It is best that you have a backup set of Acne Cargo just in case you develop a stress pimple. Simply use The Wash and spot treat with The Cream.

If Acne Cargo is not working for me, can I receive a refund?

We will be terribly sorry to see you go, but simply send us your used/unused Acne Cargo to receive a refund for your purchase. (excluding shipping)

Send all packages to:

Acne Cargo
7700 Imperial Hwy. Ste. B3
Downey, CA 90242

How your monthly renewal works:

We want to make your life a little less stressful, so we created a monthly subscription plan to automatically renew and refill your 30-day supply with no hassle. By signing up with Acne Cargo you agree to an automatic monthly renewal on the day of sign-up. Once you are satisfied with your results you can request a cancellation at any time by simply sending an email to .

For example: John signed up on May 5th, 2015 his plan will now automatically renew on June 5th, 2015 and will continue until he is cleared and satisfied with his results. He may cancel at any time by simply sending an email to .

One-month gift plan

We believe the ultimate form of love is gifting someone an Acne Cargo kit. Once the recipient experiences their results, they will thank you endlessly. Choosing the one-month gift option requires a one-time purchase that will automatically cancel after the 30-day period. No further action will be required on your part, simply sit back and pat yourself on the back for sending such an awesome gift.

How to cancel:

At any point you’re ready to cancel, simply send your request to . We will respect your request and confirm your cancellation via email.

Contact us:

If you have any further questions about any plans or services, please contact us directly at , we will answer your question ASAP.